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We offer two shipping options for worldwide delivery:
FedEx Express Worldwide Shipping (2 - 3 working days)
Standard Worldwide Shipping (6 - 10 working days)
After placing an order you will receive a tracking code that allows you to follow your order from our warehouse to your delivery address. Please note that it can take up to 24 hours before your order appears in the FedEx tracking system.
Your purchase has been made at the moment you have received and are happy with your items! After receipt of the goods you have the right to annull during 10 days if you are in any way unhappy. You may exchange your item for another color, size or return it because you are not satisfied.
Your money will be refunded within 14 days of receipt of returned goods. In order to receive a full refund the item must be returned unused and undamaged.
Shipment fees for items returned to Designerclothesonline.co.uk will be paid by you the customer. Designerclothesonline.co.uk will pay the shipping fees for your exchange item to be shipped to you.
You can notify us of items you would like to return or change through your My Account page. Go to the order that contains items you like to return and click on the Return / Changes icon in the order overview. After having done so follow the instructions on the screen and you will receive instructions for sending your order back. You will also receive a confirmation email and you need to print this email and enclose it with the item(s) that you will return.
If the items received were incorrect or damaged, they may be sent back to us immediately. The shipment costs for returning incorrect orders or damaged items will be refunded to you within 14 days.
We have created a simple form for changes and returns that you can fill in online. After having done so you will receive instructions via email for sending your order back. You will need to print this e-mail and enclose it with the item(s) that you will return.
If an item is temporarily out of stock or deliverable soon, please leave your e-mail address on the order page. You will receive a message as soon as the item is back in stock.
In case an item is not in stock or even not in our selection you can place a request on the request page, and we will try to find it for you.
